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GP shall not bear any responsibility nor shall it be liable in any manner whatsoever for or in connection with any obscene and/or threatening and/or insulting messages of whatever nature as well as any fraud committed through Short Message Service(SMS) by any subscriber/user/consumers at any time.GP shall not have any obligation to provide any information to the subscriber in regards to such disclosure. GP shall have the right to provide with any information including call recording/ details of the subscriber to the law enforcing agencies as and when required by the law of the land.GP shall have the right to scrutinize or procure any relevant documents(s) possessed by the potential subscribers or existing subscribers which may be required by GP.This shall be in addition to any other termination rights that GP may have under this Agreement. GP shall have the right to disconnect, suspend or bar the services for giving false information at the time of getting the connection or any time thereafter with respect to subscription and/ or for changes in the given information, which is not informed to GP.at any time in its sole discretion for any reason subject to official notification of such offers prior to giving effect to such changes. Notwithstanding anything contained herein, GP reserves the right to change, vary, add, substitute or withdraw the SIM card/ service/ Scratch card / FlexiLoad/ recharge service or any other services and GP shall have the right also to change/ vary/ increase/ reduce the tariff charges, prices, validity periods, package plans and any other offers etc.GP shall have the right to choose telephone numbers for the subscribers and to publish or otherwise use the numbers/address of the subscribers and/ or to change the telephone number if required.Any decision taken by GP in this regard shall be conclusive and final. GP shall have the right to refuse to provide the services or terminate the services to subscriber for not using approved handset/terminals or illegal use of the services.
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GP shall have the right to temporarily suspend the services in whole or in parts of its network for repair, maintenance or circumstances beyond GP’s control.If any dispute arises regarding the ownership/title between two or more subscribers or claimants, the decision provided by GP in this regard shall be final and conclusive. GP shall have the exclusive right and jurisdiction to determine the title and ownership of a mobile connection after perusing the necessary documents and biometrics relating to the mobile connection and also shall have the right to suspend the mobile connection in question while determining the same.GP shall have the right to ask for subscriber’s information, documents and biometric and examine the same to establish the subscriber’s identification.GP does not commit to make roaming service available in any specific country. To subscribe for international roaming facilities with GSM network outside Bangladesh with whom GP has roaming agreement, the subscriber shall have to execute an International Roaming Application form/e-application form and/or have to accept the roaming terms and conditions therein mentioned in through biometric verification.GP does not commit itself to make services available in any specific area in Bangladesh within certain dates, even though it will strive to provide coverage as large as and as early as possible.GP does not take the responsibility for possible disturbances or congestion in other networks encountered in calling subscribers of those other networks.However, it will strive to render the best possible services.
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